How long until I get my order?
Order processing time is 1 business day or less. We ship via US Postal
Service using Priority Mail service that usually takes 2-3 business
days at the most.
Can I ship to a P.O. Box or PMB?
Do I need to sign for the package?
No, it will be delivered with your regular mail by the US Postal Service.
What type of packaging will it be shipped in? Will someone be able
to know what's inside?
Test kits are shipped in a USPS Priority Mail envelope that is virtually
impossible to see through or inadvertently rip/tear. The return address
is from “American International” and the contents will not
be known to anyone unless they open it.
Can I have my order shipped Internationally?
Unfortunately we can only ship the product within the U.S. and Canada.
Canadian orders are subject to additional procedures. Click
here for details.
I have a special shipping request. Can you accommodate it?
In most cases, yes. If you need to ship the product to your place
of employment, military unit, in care of someone else’s name
or if you are traveling, etc., simply put a comment on your order form
and we’ll take care of it.