Testing & Results Questions

What is the Hepatitis C test?
The human body makes antibodies to fight off all kinds of infections. Your body creates antibodies to the Hepatitis C virus if you are infected with it. This Home test kit tests your blood for these antibodies.

What exactly does the Hepatitis C test do?
Any Hepatitis C test checks your blood specimen for Hepatitis C antibodies. The body creates antibodies to Hepatitis C when an individual becomes infected by the virus. By testing blood for these antibodies, a laboratory can tell if Hepatitis C is present.

How soon do these antibodies show up?
In most infected people, the antibodies will show up in the blood within six weeks to 3 months. But in some people, it might take up to six months. This is important because the test cannot detect recent infections. For example, if you became infected in January, you may not test positive until July.

Is this test accurate?
Yes. In a multi-center clinical study this test kit, using blood from a finger stick obtained by non-medically trained participants, was proven to be greater than 99% accurate compared to a blood sample drawn by a medical professional and tested using current test methods. In this clinical trial approximately 4% of study participants were unable to collect enough of a sample to begin testing and an additional 3% were unable to collect enough of a sample to receive a conclusive result. To assure your sample is adequate for testing, please follow all the instructions.

Your sample will be tested with the same tests used by your doctor's office. Your sample is tested with an Enzyme-Linked Immunoassay (ELISA). In some cases, a more specific test called Recombinant Immunoblot Assay (RIBA) may also be used to determine your final result.

Is the test kit confidential?
Yes. The manufacturer guarantees that all test results are completely confidential. Included in your test kit is a personal 14-digit code number that is not accessible to anyone else. This is how you register to receive your test result. You are the only person who can share your code number or result with anyone else.

How does it work?
It's easy. Just call in to register your anonymous PIN Number. Then collect a blood spot sample by following the instructions included in your kit. (If you have questions, you can call our toll-free number for assistance.) Ship your sample back to the laboratory for processing and then call in to find out your test result. You will be able to find out your test result in ten business days.

When can I get my results?
Hepatitis C Check results are available ten business days (Monday-Friday) after the sample is mailed to our laboratory.

How are results given?
Once your test is processed, you can call in to find out your test result. You retrieve your results by calling the toll-free number included in your test kit. If you are transferred to a counselor, there is no reason to panic; this does not automatically mean that you have tested positive.

Can I get a copy of my results in writing?
Yes, but you must first obtain your results over the phone. Then send a self-addressed stamped envelope along with a written request noting your code number to:

Mail Back Results
Home Access Health
2401 W. Hassell Road
Suite 1510
Hoffman Estates, IL 60195

For results via email, send an email to hahchcv@homeaccess.com. Be sure to provide your code number in the email.

PLEASE NOTE: When results are sent via email they are sent in a Portable Document Format (PDF) attachment which includes your personal identification number (PIN) and your result. The email is not sent in encrypted form and therefore your result, PIN and email address could be read by someone on the Internet. In addition, your Internet Service Provider (ISP) can convert your email address to your name and address and see your result. If you have concerns about these limitations please request your results via U.S. mail.